Shipping Rates & Returns

STANDARD SHIPPING

We use a combination of shipping carriers depending on the type of item purchased as well as the State the item is being shipped.  Most handguns are typically shipped 2nd Day Air.

  • $15 FLAT RATE – HANDGUNS

  • $20 FLAT RATE – LONG GUNS

  • $  8 FLAT RATE – General, non-gun

  • AT PCG LOCATION

Some items, such as handguns and ammunition, may not be legal to ship to your State.  Please check local and state laws prior to purchasing.

  1. It is YOUR responsibility to check your local laws prior to placing an order.
  2. All firearms will be shipped to an FFL holder in your State for transfer. They will typically charge a nominal fee for the transfer that you will be responsible for paying.
  3. All shipping charges are applicable to the lower 48 States. No shipments available outside if this area.
  4. Oversized accessories, not firearms, may incur and extra shipping charge.

If you have a question on shipping charges please ask and we will be happy to let you know prior to making the purchase.

NEW ITEM RETURNS & CANCELLATIONS

Should the need arise; we will do our best to cancel an order at no charge provided that it is cancelled by 5:00pm on the day of order.  We work fast to fill orders, so please contact us immediately if you need to cancel an order.

Returns on accessories are accepted for merchandise that is defective unless it has been modified or installed in a build (those items will be subject to manufacturer warranty). PlantCityGun.com will provide a refund or exchange on all other accessories found defective provided that the customer notifies us of the defect within 5 days of the item being delivered. PlantCityGun.com will also arrange for the defective items to be picked up and returned to us by the original shipper. Please do not return packages prior to receiving a return authorization. Please use the Live Chat or “Contact Us” form to receive a return authorization.

All non-defective returns are subject to a 50% restocking fee with a $15 minimum. Please note, do return items without packaging or with damaged packaging. Customer is also responsible for return shipping charges.   If a prepaid return label is provided, it will be deducted from the refund (in addition to the restocking fee).  All returns must be received within 30 days from the date of purchase or they will be refused.

Please do not return an order prior to receiving a return authorization.  Returns not receiving prior authorization will be refused.  Ammo cannot be returned due to safety reasons (no exceptions). Please use the “Contact Us” form to receive a return authorization.

All firearm orders require FFL paperwork to ship. Firearm orders over 15-days old without FFL paperwork will be canceled and charged an 10% restocking fee with a $30 minimum.

Returns on firearms that have been transferred to you are not allowed.

Once a new firearm is transferred, it is considered used, even if unfired.   It is the customer’s responsibility to fully inspect the firearm at their FFL prior to accepting it into their possession.  We do understand that some manufacturer defects may not be identifiable upon initial inspection, however by purchasing a firearm from us, you agree that upon discovering a defect in your transferred firearm that you will work with the manufacturer for replacement or repair (in accordance with their warranty policy).

 

CHARLIE’S USED GUN RETURNS POLICY

* Returns – SOLD, “AS-IS”. There is no refund or exchange what so ever on used guns. All used guns are inspected and fired before being sold to the public.

Most of our used guns can be rented at our main Indoor Range facility.

PlantCityGun.com
Attn: Returns Department
711 South Collins Street
Plant City, FL 33563

phn: (813) 757-6064
eml: info@plantcitygun.com